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best practices
Guidant Group has established 6 essential pillars of contingent labor management. Below we outline some of the best practices associated with each of these pillars.
- Cost Containment
- Standard mark-ups by skill set and geography
- Established rate cards
- Centralized process for capturing contingent labor spend
- Weekly consolidated electronic invoicing
- Electronic time/expense entry and approval
- Workflow Process Efficiency
- Standardized job descriptions
- Automated process for developing a contingent labor request
- Automated process for tracking candidate submittals by supplier and against requisition requirements
- Integrated process for notifying security, IT, and facilities depatments of a new contractor coming onboard
- Auditable screening and onboarding requirements
- Automated process for submitting and approving time and expenses
- Business Intelligence
- Automted use of rate cards
- Real-time reporting to analyze each department's use of contingent labor
- Ability to assess and 'grade' supplier performance
- Ability to forecast hiring trends
- Sourcing Strategies
- Standard contracts for all contingent labor suppliers
- Predefined service level metrics incorportated in to each supplier agreement
- Measuable performance metrics for each supplier
- Established diversity supplier utilization program
- Centralized supplier enrollment
- Technology Optimization
- Use of a real-time accessable and configurable software system across the entire organization
- System enhancements to the application follow a disiplined project methodology
- Software is supported with a centralized helpdesk with quilified support personnel
- A SAS70 certified software provider
- Ability to integrate the contingent labor software with your accounting software
- Risk Mitigation
- Established and enforced tenure policy
- Centralized process for tracking contract start and end dates
- Defined process for assessing 1099/independant contractor relationships
- Pre-defined and enforced candidate prescreening process (can include skills testing, drug testing, and background checks)
- Timely and enforced process for measuring supplier contract compliance of SLAs and insurance requirements
- Quarterly audit process for I-9, insurance, pay rate, and screening compliance policies
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